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From influence to responsibility

Posted on November 18, 2025 at 10:01 am.

Written by Roeland Jongejan

Social media have permanently changed the landscape of financial communication. While traditional advisers often struggle to reach younger audiences and starters, finfluencers – through their personal style and creative use of algorithms – do succeed. Their reach is large, and their influence undeniable. But this raises a key question: how can we ensure that their influence results in reliable, transparent, and ethical financial information?

Roundtable outcomes

On 23 September 2025, FFP and DSI hosted a roundtable bringing together finfluencers, financial experts, regulators, researchers, and communication professionals. Moderator Janneke van Heugten guided the discussion with provocative statements that sharpened the debate and encouraged reflection. Five main themes emerged.

Reach and responsibility

Finfluencers speak the language of young people and gain their trust with a direct, relatable style. However, their content often lacks the nuance required for sound advice. Some finfluencers inspire, others focus on product promotion, whereas a qualified financial adviser considers the broader picture to recommend suitable products. The central tension identified was how to combine finfluencers’ wide reach with the responsibility to protect young consumers from poor financial choices. The potential is significant, but without integration with professional knowledge, consumers remain vulnerable.

Duty of care in the new landscape

A finfluencer influencing the financial decisions of their followers also bears responsibility. Many participants argued that finfluencers should have a duty of care comparable to certified advisers. Yet in practice, content spreads rapidly online. Questions remain over whether the responsibility lies primarily with the finfluencer, the companies that hire them, or the major platforms enabling their reach.

Transparency as a prerequisite

Transparency was another recurring theme. Who actually benefits from a post, video, or course? For established financial institutions, rules are clear and strict, but for finfluencers, clarity is often lacking—even though rules do apply. Paid content, affiliate marketing, and paywalls make it difficult for consumers to see who is ultimately in control. Without transparency, the risk of misleading information increases, reinforcing the perception that licensed investment firms are bound by strict rules while finfluencers often appear to operate unchecked.

Supervision and regulation

Current rules were largely written before much financial communication moved online. Nevertheless, regulation remains largely technology-neutral: the same rules apply whether advice is given at the kitchen table or via TikTok or Instagram. While damage so far has been limited, risks are clearly rising. At the same time, overregulation must be avoided, as it could stifle the innovative and creative nature of finfluencers.

Financial education as a foundation

The discussion highlighted a fundamental gap: structured financial education. Currently, financial literacy is not embedded in school curricula, leaving children and young people largely dependent on their parents. In the presence of unqualified finfluencers online, there is a real risk that young people receive inaccurate financial information. Finfluencers therefore play a role that should rightly be filled by schools and parents. Broad support emerged for firmly integrating financial education into the curriculum. Finfluencers can inspire, but always as a supplement to a solid foundational knowledge.

Conclusion and key message

The roundtable demonstrated that finfluencers are undeniably part of today’s and tomorrow’s financial communication. Their reach presents opportunities but also demands responsibility. Collaboration between finfluencers, industry experts, and regulators is now essential to better protect and reach consumers, especially young people. Transparency and a level playing field are critical, as is the structural inclusion of financial education in schools.

The takeaway from the session was clear: leverage the power of finfluencers, but ensure they take responsibility for delivering reliable, ethical, and future-proof financial information, in close collaboration with the sector.


This translation was generated by AI for convenience; the original Dutch document remains authoritative and can be found here.

Between Rules and Reality: Integrity in Sustainable Finance

Posted on October 2, 2025 at 10:16 am.

Written by Roeland Jongejan

Outcomes of the 2025 Fund Event Roundtable

At the Fund Event on 29 September in ’t Spant, Bussum, DSI hosted a roundtable discussion led by Floris Mreijen, CEO of DSI. The dialogue document Between the Lines – Integrity in Sustainable Finance served as the basis for discussions with financial sector professionals, including asset managers, private bankers, and managers who engage with investors on a daily basis.

The exchange showed that the observations from the report are clearly reflected in practice. While sustainable finance was the main topic of conversation between 2020 and 2022, professionals now notice that client discussions have shifted. Interest in responsible and sustainable investing has decreased for some clients, with more focus on achieving returns. There is also increasing discussion about investing in the defence sector and whether such investments fit within a sustainable portfolio.

A key conclusion from Between the Lines is that regulation can sometimes create more uncertainty than it resolves—an observation that was confirmed during the roundtable.

The conversation also covered upcoming regulations. Although these aim to strengthen integrity and transparency, professionals noted that more rules can lead to increased complexity and checkbox behaviour—the very risks highlighted in the dialogue document.

The three challenges identified in Between the Lines – managing expectations, communicating effectively, and actively safeguarding integrity – remain highly relevant. DSI will continue to drive this conversation, keeping professional competence and integrity at the centre of discussions on sustainable finance.

For more information about the dialogue document, see here.

CTRL SHFT – Sooner than you think, AI is transforming the investment industry

Posted on September 8, 2025 at 11:07 am.

Written by Roeland Jongejan

AI will continue to advance into investment advice and asset management. This raises pressing questions about trust, accountability and professional competence. With the conversation starter CTRL SHFT, DSI – together with professionals from the sector – maps out these issues. The document feeds into DSI’s Continuing Professional Education program and invites organisations to actively discuss AI and integrity within their own practice.

Figures from the 2024 CBS AI Monitor show that 37.4% of companies in financial services already use AI technologies – a sharp increase compared to 2023. Large firms are leading the way, but smaller organisations also feel the impact on their processes and client advice. These numbers underline the urgency for the sector to engage in dialogue on integrity, professional competence, and the responsible use of AI (CBS, 2025).

To explore this impact, DSI spoke with experts from across the financial sector. Their insights are summarised in the dialogue document CTRL SHFT, which describes three fundamental shifts: the playing field, the workplace, and client services. The document invites organisations to engage in conversation about AI and integrity and to reflect together on the consequences for professionals’ work.

One of the interviewed experts noted: “It takes effort to explain what AI does and where people encounter it – sometimes without even realising.” This highlights that AI is not just a technological challenge, but equally a human and organisational one.

Sooner than you think… three shifts reshaping the sector:

  • AI is shifting the playing field – Sooner than you think, rules and technology become difficult to grasp. Do frameworks and transparency still offer guidance, or does AI risk becoming an uncontrollable force?
  • AI is transforming the workplace – Sooner than you think, mastering traditional expertise is no longer enough. Working with AI – and questioning it critically – becomes essential. Who is truly keeping up?
  • AI is reshaping client services – Sooner than you think, AI co-decides in every client advice. Efficient, yet raising questions of integrity and accountability. How do we keep humans in the loop?

What’s next?

CTRL SHFT is not an endpoint, but an invitation to dialogue. The document is used in DSI’s Continuing Professional Education program and helps organisations understand the impact of AI on integrity and professional standards.

Want to know more or get in touch with the initiators? Download the report at www.dsi.nl/en/ai-in-the-investment-industry or contact DSI directly.

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