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Veelgestelde vragen

Certification - Employer

  • Is DSI certification obligatory?

    DSI was founded at the initiative of the financial sector in order to give form to the sector’s self-regulation activities. There is no legal requirement to be affiliated with or certified by DSI. However, financial firms do have a legal obligation to guarantee fair and honest operations. DSI helps in this by promoting and monitoring the expertise and integrity of financial professionals. DSI has signed a covenant with the supervisory body, the Financial Markets Authority (AFM). Many financial firms require their investment specialists to be registered with DSI.

  • What is the added value of registration and participation in DSI for my company?

    With your DSI certification, you show clients, prospects and the supervisory body that your organisation places a high value on the integrity and expertise of your employees. Moreover, doing so contributes to the legal requirement to guarantee fair and honest operations. It also shows that your fully-certified employees meet the required European ESMA Guidelines, which are enforced by the AF

  • How does DSI differentiate itself from other similar organisations?

    DSI stands for impartial, serious self-regulation. DSI’s approach is characterised by a system that promotes and certifies the integrity and expertise of financial professionals on one hand, and that also intervenes when necessary on the other.

    Every DSI-certified professional has been exhaustively screened, has the relevant education and work experience, has completed the training necessary to deal with integrity-related dilemmas, and is periodically reviewed on their integrity and expertise. Moreover, DSI-certified professionals commit to abide by the Code of Conduct. And when they violate the Code of Conduct, they can be held accountable by ethics enforcement agencies. This ‘closed system’ enables consumers, employers and supervisory bodies to trust that the certified professionals meet the strictest standards placed by the sector.

  • How does DSI monitor fair and honest operations?

    DSI’s procedures are recorded in the Administrative Organisation and Internal Management Measures document. An accountant monitors DSI’s compliance with these procedures and provides a report of his or her findings to both the board and the AFM, as per the terms of the covenant between DSI and AFM.

  • We have merged with another organisation, or we have split into two organisations. How can I inform DSI of that fact?

    When a firm merges or splits, a copy of the notary deed must be sent to DSI.  Your DSI-certified employees can then be registered under the name of the new organisation, as long as it is also affiliated with DSI.

Certification - General

  • How does DSI monitor fair and honest operations?

    DSI’s procedures are recorded in the Administrative Organisation and Internal Management Measures document. An accountant monitors DSI’s compliance with these procedures and provides a report of his or her findings to both the board and the AFM, as per the terms of the covenant between DSI and AFM.

  • Can I be listed in more than one register?

    You can be included in more than one register if you meet certain job profile and admission requirements. An overview of the various DSI registers and their conditions can be found here.

  • I am not an employee. Can I still request certification?

    Absolutely. You can request certification as a self-employed professional, temporary worker or contractor, franchisee, or employee of an institution that is affiliated with a DSI participant’s AFM license.

  • If I terminate my certification/passive registration, how long will my diplomas remain valid?

    Your diplomas will remain valid for as long as you meet the current requirements for the register in which you were certified. You can also maintain your professional expertise, even if you are no longer DSI-certified, for example by participating in the periodic tests for your certification. Check the DSI website regularly for new information. If you missed the periodic test, you can always take it again later, because the tests are always updated together with the relevant examinations.

  • How should I prepare for my examinations?

    DSI only accredits examinations. You are entirely free to choose the best way to prepare for the exams. Ask your employer and/or educational institution which training options are available to you.

DSI Continuing Professional Education program – PV 2021

DSI Continuing Professional Education program – PV 2022

MijnDSI Certification - Other Questions

MijnDSI Certification - Public Register

  • My certification in the Public Register is incorrect. How can I change it?

    Our DSI assistants can manually correct your registration in our back office system. Simply send an e- mail with your request to certificering@dsi.nl, along with the following information:

    • Your first and last name
    • Your DSI registration number
    • Which DSI register you are registered in

    We will process your request and send you a reply as quickly as possible. Please note that the waiting time might be a bit longer than you are accustomed to.

  • I have changed employers, and now I would like to update my certification in MijnDSI. But my employer is not visible, and I cannot change it. What should I do?

    Some certifications are not correctly displayed in the new MijnDSI environment at the moment. We are aware of this problem, and are hard at work on a solution. Once we have solved the problem in the Public Register, we will post a notification on this page.

    If the matter is urgent, and you need an answer within one working week, then the DSI assistants can manually correct your registration in our back office system.

    Simply send an e-mail with your request to certificering@dsi.nl, along with the following information:

    • Your first and last name
    • Your DSI registration number
    • Which DSI register you are registered in

    We will process your request and send you a reply as quickly as possible. Please note that the waiting time might be a bit longer than you are accustomed to.

  • I am DSI-certified, but I can’t find my name in the register. Why is that?

    Our DSI assistants can manually correct your registration in our back office system. Simply send an e- mail with your request to certificering@dsi.nl, along with the following information:

    • Your first and last name
    • Your DSI registration number
    • Which DSI register you are registered in

    We will process your request and send you a reply as quickly as possible.

  • I can’t see my employer’s name next to my certification in the Public Register. Why is that?

    Some certifications are not correctly displayed in the new MijnDSI environment at the moment. We are aware of this problem, and are hard at work on a solution. Once we have solved the problem in the Public Register, we will post a notification on this page.

    If the matter is urgent, and you need an answer within one working week, then the DSI assistants can manually correct your registration in our back office system.

    Simply send an e-mail with your request to certificering@dsi.nl, along with the following information:

    • Your first and last name
    • Your DSI registration number
    • Which DSI register you are registered in

    We will process your request and send you a reply as quickly as possible. Please note that the waiting time might be a bit longer than you are accustomed to.

MijnDSI Dashboard

  • I am trying to search for an employee in the screening overview, but I cannot find them. Why is that?

    We are aware of this problem, and are hard at work on a solution. Once we have solved the problem in the employee overview, we will post a notification on this page.

    If you urgently need to know an employee’s status, we can look it up for you. Simply send an e-mail to screening@dsi.nl, with the following details:

    • The employee’s last name
    • The employee’s date of birth
    • The employee’s registration number, if know
    • The employee’s request number, if known
  • When I add up all of the status indicators in MijnDSI screening, it adds up to a different number than the one shown above the overview. Why is that?

    The status indicators show the status of items as they are known to your employees. The status overview below the dashboard shows:

    • Other statuses
    • Does not show who has been archived or invited.

    We are aware of this problem, and are hard at work on a solution. Once we have solved the problem with the employee overview statuses, we will post a notification on this page.

    If you urgently need to know an employee’s status, we can look it up for you. Simply send an e-mail to Team screening at screening@dsi.nl, with the following information:

    • The employee’s last name
    • The employee’s date of birth
    • The employee’s registration number, if known
    • The employee’s request number, if known
  • When I add up all of the status indicators in MijnDSI screening, it adds up to a different number than the one shown above the overview. Why is that?

    The status indicators show the status of items as they are known to your employees. The status overview below the dashboard shows:

    • Other statuses
    • Does not show who has been archived or invited.

    We are aware of this problem, and are hard at work on a solution. Once we have solved the problem with the employee overview statuses, we will post a notification on this page.

    If you urgently need to know an employee’s status, we can look it up for you. Simply send an e-mail to Team Certification at screening@dsi.nl, with the following information:

    • The employee’s last name
    • The employee’s date of birth
    • The employee’s registration number, if known
    • The employee’s request number, if known
  • When I add up all of the status indicators in MijnDSI, it adds up to a different number than the one shown above the overview. Why is that?

    The status indicators show the status of items as they are known to your employees. The status overview below the dashboard shows:

    • Other statuses
    • Does not show who has been archived or invited.

    We are aware of this problem, and are hard at work on a solution. Once we have solved the problem with the employee overview statuses, we will post a notification on this page.

    If you urgently need to know an employee’s status, we can look it up for you. Simply send an e-mail to Team Certification at certificering@dsi.nl, with the following information:

    • The employee’s last name
    • The employee’s date of birth
    • The employee’s registration number, if known
    • The employee’s request number, if known
  • I cannot click on the dots in the MijnDSI dashboard. How can I open the overviews that should be available behind the dots?

    The dots in the MijnDSI dashboard are not clickable links. We have received this question from many of our contact persons, and we have put this item on the agenda for future MijnDSI updates. Once we have addressed all of the current technical issues, we will start adding new functionalities, such as this one.

    For the moment, you can find all of the desired information by clicking on the variables shown under the dots. This also allows you to filter the information in your employees overview.

MijnDSI General

  • I can’t log in to MijnDSI Screening using my current user name and password. What should I do?

    We are aware of this problem. The cause may be that you have more than one role, for example because you are the contact person for multiple business units and/or you are both a contact person for your employer and a DSI certified professional.

    Fortunately, we can re-set your password for you and/or add your double role to your profile, so that you can switch between your different roles in the future.

    If this situation applies to you, please notify your relations manager Evelien Buijs via e.buijs@dsi.nl, with reference to ‘re-set password for certification participant’. Please include the following details in your e-mail:

    • Your first and last name
    • Your DSI certification registration number, if applicable
    • Your company name
    • Your job title

    We will process your request as quickly as possible, and we will notify you once we have re-set your login details.

  • I can’t log in to MijnDSI using my current user name and password. What should I do?

    We are aware of this problem. The cause may be that you have more than one role, for example because you are the contact person for multiple business units and/or you are both a contact person for your employer and a DSI certified professional.

    Fortunately, we can re-set your password for you and/or add your double role to your profile, so that you can switch between your different roles in the future.

    If this situation applies to you, please notify your relations manager Nana Asante via n.asante@dsi.nl, with reference to ‘re-set password for certification participant’. Please include the following details in your e-mail:

    • Your first and last name
    • Your DSI certification registration number, if applicable
    • Your company name
    • Your job title

    We will process your request as quickly as possible, and we will notify you once we have re-set your login details.

  • I am trying to log in to MijnDSI.nl, but it isn’t working. What should I do?

    There is a new URL for MijnDSI. Instead of trying www.mijndsi.nl, enter www.mijn.dsi.nl for direct access.

  • I can’t log in to MijnDSI with my current details. What should I do?

    We’re sorry to hear that you can’t log in using your current user name and password. Fortunately, we can re-set them for you.

    In the login screen, click on ‘I can’t log in’ under ‘User Name and Password’. Enter your e-mail address, and we will send you an e-mail with a link to change your password.

  • I still don’t have a MijnDSI account. How can I create an account?

    If you do not have a MijnDSI account, you can create one by clicking on ‘I don’t have an account’ in the MijnDSI portal.

MijnDSI Screening - Certificate of Conduct (VOG)

  • The link to the Certificate of Conduct doesn’t work in MijnDSI. What should I do?

    If the link to the Certificate of Conduct in MijnDSI does not work, then the Ministry of Justice website is probably undergoing maintenance at the moment. If you receive this error message, please wait a bit and try again later.

    If you receive the maintenance error message, you could try deleting your cache / browser history. If that does not work, try using the following work-around. Please note: the work-around takes longer to process than requesting the Certificate of Conduct via the link in MijnDSI.

    Work-around:
    If you have enough time to wait, you can request a Certificate of Conduct yourself using this link. The Certificate of Conduct will be sent to the address you provide. When you receive the Certificate of Conduct, please upload it in MijnDSI as quickly as possible.

    Having problems uploading your Certificate of Conduct? The new MijnDSI requires sharp images to correctly verify the authenticity of documents. If you cannot upload your document, try taking a sharper photo of the image (max. file size 5 MB) and upload it again.

    If you still cannot upload your Certificate of Conduct, then please send it as an e-mail attachment to screening@dsi.nl, with reference to your request number. Team Screening will then manually link the Certificate of Conduct to your request and continue processing the request.

  • I can’t upload my Certificate of Conduct in MijnDSI. What should I do?

    Having problems uploading your Certificate of Conduct? The new MijnDSI requires sharp colour images to correctly verify the authenticity of documents. If you cannot upload your document, try taking a sharper colour photo of the image and upload it again. Please note: the maximum file size is 5 MB.

    If you still cannot upload your Certificate of Conduct, then please send it as an e-mail attachment to screening@dsi.nl, with reference to your request number. Team Screening will then manually link the Certificate of Conduct to your request and continue processing the request.

MijnDSI Screening - Employer's Statement

  • I have sent my (former) employer an e-mail asking them to sign the Employer’s Statement, but my contact person has not received an e-mail. What should I do?

    Please use the following work-around: you can also download the Employer’s Statement from MijnDSI. Download the statement and send it to your (former) employer via e-mail. We recommend that you secure or encrypt the file before sending it via e-mail.

    There are several methods for securing a file. To secure a Word document:

    • Click on ‘File’.
    • Select ‘Info’, then ‘Protect document’.
    • This will show a drop-down menu.
    • In the drop-down menu, select ‘Encrypt with password’.
    • Choose a password (and remember it or write it down), then click on ‘Ok’

    Your document is now secured with a password. You can send your (former) employer a notification e-mail with the password, and then send the Employer’s Statement in a separate e-mail.

    Once you have received the signed and completed Employer’s Statement from your (former) employer, you can send the file to screening@dsi.nl with reference to your request number. Team Screening will then manually link the Employer’s Statement to your request and continue processing the request.

  • I’ve entered all of my information and provided all of my documents, but the request still shows ‘incomplete’ in MijnDSI. What should I do?

    We are aware of this problem, and are hard at work on a solution. Once we have solved the problem with uploading, we will post a notification on this page.

    Until then, please use the following work-around:

    • Have you entered all of the requested information?
    • Has DSI received the Employer’s Statement(s)?
    • Have your diplomas and/or DUO transcript been uploaded?
    • Have you uploaded the Certificate of Conduct?

    And is the status still ‘Request incomplete’? If so, please call Team Screening at tel.: 020 620 12 74 or send an e-mail to screening@dsi.nl. We may be able to complete the request manually or let you know which information is still missing.

MijnDSI Screening - Request & uploads

  • How long does a screening usually take?

    At the moment, it may take a bit longer than usual to process your screening application due to the increased number of screening applications. As a result, there is a waiting list for processing screening applications.

    A screening procedure takes time to complete due to the many verifications that DSI must conduct. Once DSI has processed your screening application, we can issue the screening report within an average of 10 working days.

    DSI is working hard to speed up the processing of applications, and we appreciate your patience in this matter.

  • How can I upload my DUO transcript?

    To speed up the verification process for your highest completed degree, we ask that you request a free transcript from the DUO register. DSI will verify the document using digital authentication characteristics. To request a transcript, go to mijndiplomas.nl and log in using your DigiD (with text message authentication). You can then download the transcript, save it and upload the file with your request.

  • How can I share five years of my work history?

    Follow the instructions below to share your work experience over the past five years:

    Make sure that you cover the entire period of the past five years. You can do that in the following ways:

    • Signed employer’s statements must be provided for any work period longer than 4 months. Your (former) employer can sign these statements digitally when you send your (former) employer an e-mail from your MijnDSI account. If you do not have an e-mail address, then the process is more complicated, but you can still generate an employer’s statement. You can then print out the statement and send it to your (former) employer for signature. When you receive the signed employer’s statement in return, you can scan it or take a photo and add the file to the relevant employment period.
    • Your (former) employer or HR officer are authorised to sign your employer’s statement for DSI. If you have any questions about signature authorisation, please ask your (former) employer;
    • For periods without a work history, please select the correct category in the drop-down menu. We ask that you do not use the category ‘multiple periods’.
  • I am being asked to pay for my screening request in MijnDSI, but I’m not supposed to pay for it myself. What should I do?

    The most likely cause of the problem is that you did not select your employer in the drop-down menu. In that case, ask your employer to send a screening invitation. This will ensure that you go through the correct screening process, and that your employer pays for the screening.

  • When I upload my proof of identification in MijnDSI, it won’t let me continue. What should I do?

    The image is probably out of focus, or the file type is not recognized. Try uploading a sharper image with minimum file size 5 MB of your proof of identification. This should solve the problem.

    If you still cannot upload the file, please contact our helpdesk at info@mijndsi.nl or call 020 620 12 74.

MijnDSI Tips & Tricks

  • Use the invitation link sent by your (future) employer

    We have noticed that some professionals do not use the link sent by their (future) employer when submitting a screening request. We ask that you use this link. If you have not received a link via e-mail, we ask that you request another link from your (future) employer. This will allow your (future) employer to monitor the status of your screening application. That makes the process more convenient and efficient for everyone.

  • Load only 1 diploma per file

    DSI has noticed that applicants occasionally try to upload more than one diploma per document file. This makes the verification process more difficult, so please only upload one diploma document per file.

    Also please note that DSI will only list 3 additional diplomas on your screening report, so you only need to upload a maximum of 3 separate diploma documents.

  • In the drop-down menu for ‘Work history’, please do not select ‘Multiple periods'

    The drop-down menu for ‘Work history’ in your MijnDSI platform shows the option ‘Multiple periods’. We ask that you do not choose this option in the drop-down menu. Experience has shown that the term ‘multiple periods’ in your screening report can cause confusion. DSI is working on removing this option from the system, but until then we ask that you do not select this option in the menu.

  • When you upload your Certificate of Conduct, make sure to upload it in colour

    Remember to upload your Certificate of Conduct in colour. DSI must receive the Certificate of Conduct in colour in order to verify the authentication characteristics. If the Certificate of Conduct is not in colour, then DSI will reject your screening application. This will delay the processing of your screening request and the issue of your screening report.

  • Uploading files? Make sure they are in .jpeg format and not larger than 5Mb

    You will have to upload documents as part of the screening application. Please make sure that the files are not larger than 5 Mb. The platform will not accept uploaded files that are larger than 5 Mb.

    The platform can always read .jpeg files, but it may have difficulty recognising other file formats, for example when uploading your proof of identification.

Uitklap content

  • Test

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    Praesent id elit quis lectus varius mattis vel non lectus. Mauris ut fringilla ipsum. Morbi tempus ultrices faucibus. Sed tortor augue, pulvinar at tincidunt non, bibendum eget orci. Donec enim quam, lacinia eget ultricies qui

  • Uitklap 2

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut tincidunt metus vel nisi luctus, a pellentesque erat sodales. Suspendisse sed ex et sapien x. Donec in commodo arcu, nec feugiat arcu. Nullam viverra bibendum odio sed consectetur. Proin in ultrices elit, in ultricies dolor. Cras nec convallis dui. Vestibulum ullamcorper nulla at suscipit feugiat. Suspendisse suscipit orci id diam faucibus, nec vehicula metus aliquam.

    Praesent id elit quis lectus varius mattis vel non lectus. Mauris ut fringilla ipsum. Morbi tempus ultrices faucibus. Sed tortor augue, pulvinar at tincidunt non, bibendum eget orci. Donec enim quam, lacinia eget ultricies qui

Toon Huydecoper, voorzitter

Toon Huydecoper was 30 jaar werkzaam als advocaat bij De Brauw Blackstone Westbroek en van 2001 tot 2013 Advocaat-generaal bij de Hoge Raad, het hoogste rechtsorgaan van Nederland. Daarnaast was hij docent aan de Radboud Universiteit Nijmegen.

Toon Huydecoper, voorzitter

Toon Huydecoper was 30 jaar werkzaam als advocaat bij De Brauw Blackstone Westbroek en van 2001 tot 2013 Advocaat-generaal bij de Hoge Raad, het hoogste rechtsorgaan van Nederland. Daarnaast was hij docent aan de Radboud Universiteit Nijmegen.

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Wil je een melding maken

Dan

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1/6

Does your report involve a specific individual?

You answered No to this question. Your report therefore does not meet the statutory requirements. Stichting Tuchtrechtbanken unfortunately can not process your report.

1/6

You can only make a report if an individual has violated the Banker’s Oath. For this reason, it is important that you at least know the first name and surname of the individual and the name of the organisation at which he or she works or has worked.

2/6

Does your report involve the behaviour of a specific individual?

You answered No to this question. Your report therefore does not meet the statutory requirements. Stichting Tuchtrechtbanken unfortunately can not process your report.

2/6

The Banker’s Oath only concerns the behaviour of individuals. If you are of the opinion that a financial institution has violated the rules, then please contact the Kifid at www.kifid.nl

3/6

Did this behaviour take place after 1 April 2015?

You answered No to this question. Your report therefore does not meet the statutory requirements. Stichting Tuchtrechtbanken unfortunately can not process your report.

3/6

The Banker’s Oath came into force on 1 April 2015. The Ethics Committee may only deal with behavioural violations that took place on or after this date.

4/6

Was the individual in question in the employment of a bank with an office in the Netherlands at the time?

You answered No to this question. Your report therefore does not meet the statutory requirements. Stichting Tuchtrechtbanken unfortunately can not process your report.

4/6

The Banker’s Oath only applies to individuals who have taken the oath in the Netherlands and who are employed at an organisation that is based in the Netherlands.

5/6

Are you seeking financial compensation?

You answered Yes to this question. Your report therefore does not meet the statutory requirements. Stichting Tuchtrechtbanken unfortunately can not process your report.

5/6

The Foundation for Banking Ethics Enforcement cannot obtain financial compensation. In the Netherlands, financial compensation may be sought through civil court.

6/6

Has the person you want to report violated at least one of the rules of conduct of the Banker's oath?

6/6

A person about whom you wish to make a report must have broken at least one of the following rules of conduct in the Banker’s Oath. You can find the rules of conduct here.

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Melding

Melding

Een melding kan door iedereen worden ingediend. Voor het indienen van een melding kan worden gebruik gemaakt van het digitale meldingsformulier op deze website. Gebruik voor het indienen van een melding deze checklist. Na ontvangst van de melding verstuurt de Algemeen Directeur een ontvangstbevestiging.

Melding

Een melding kan door iedereen worden ingediend. Voor het indienen van een melding kan worden gebruik gemaakt van het digitale meldingsformulier op deze website. Gebruik voor het indienen van een melding deze checklist. Na ontvangst van de melding verstuurt de Algemeen Directeur een ontvangstbevestiging.

Melding afgewezen

Melding afgewezen

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Nullam eu dictum velit. Etiam lacinia neque sit amet pellentesque consequat. In varius dui eu diam blandit ullamcorper. Duis hendrerit lobortis erat eu tempor. Etiam scelerisque magna id leo sagittis, a interdum mi euismod. In eget velit sagittis, tristique nisi sed, rutrum velit. In hac habitasse platea dictumst. Donec ut lorem nisl.

Melding afgewezen

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam nec lobortis massa, interdum condimentum eros. Ut porttitor enim at sagittis semper. Nunc facilisis neque metus, ut maximus odio mollis fringilla. Morbi auctor dictum nisi vel placerat. Etiam imperdiet feugiat ligula. Duis posuere egestas diam, quis dapibus urna vulputate a. Nullam vitae risus sed lectus imperdiet egestas. Cras elit tellus, convallis at mauris ac, luctus tristique justo.

Nullam eu dictum velit. Etiam lacinia neque sit amet pellentesque consequat. In varius dui eu diam blandit ullamcorper. Duis hendrerit lobortis erat eu tempor. Etiam scelerisque magna id leo sagittis, a interdum mi euismod. In eget velit sagittis, tristique nisi sed, rutrum velit. In hac habitasse platea dictumst. Donec ut lorem nisl.

Is de melding voldoende onderbouwd?

Is de melding voldoende onderbouwd?

Een melding moet aan een aantal eisen voldoen. Het moet gaan om een melding over een gedraging van een bankmedewerker na 1 april 2015. In de melding moet worden uitgelegd waarom de bankierseed  zou zijn geschonden. Als de melder relevante brieven, e-mails of andere stukken heeft, kunnen die direct worden meegestuurd. Als de melding onvoldoende duidelijk is, vraagt de Algemeen Directeur extra informatie bij de melder op. Als de melding niet aan de eisen voldoet, wordt de melding afgewezen.  Als een melder het niet eens is met deze afwijzing, kan hij daarvan herziening vragen bij de Voorzitter van de Tuchtcommissie.

Is de melding voldoende onderbouwd?

Een melding moet aan een aantal eisen voldoen. Het moet gaan om een melding over een gedraging van een bankmedewerker na 1 april 2015. In de melding moet worden uitgelegd waarom de bankierseed  zou zijn geschonden. Als de melder relevante brieven, e-mails of andere stukken heeft, kunnen die direct worden meegestuurd. Als de melding onvoldoende duidelijk is, vraagt de Algemeen Directeur extra informatie bij de melder op. Als de melding niet aan de eisen voldoet, wordt de melding afgewezen.  Als een melder het niet eens is met deze afwijzing, kan hij daarvan herziening vragen bij de Voorzitter van de Tuchtcommissie.

Doe dan dit …

Doe dan dit …

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam nec lobortis massa, interdum condimentum eros. Ut porttitor enim at sagittis semper. Nunc facilisis neque metus, ut maximus odio mollis fringilla. Morbi auctor dictum nisi vel placerat. Etiam imperdiet feugiat ligula. Duis posuere egestas diam, quis dapibus urna vulputate a. Nullam vitae risus sed lectus imperdiet egestas. Cras elit tellus, convallis at mauris ac, luctus tristique justo.

Nullam eu dictum velit. Etiam lacinia neque sit amet pellentesque consequat. In varius dui eu diam blandit ullamcorper. Duis hendrerit lobortis erat eu tempor. Etiam scelerisque magna id leo sagittis, a interdum mi euismod. In eget velit sagittis, tristique nisi sed, rutrum velit. In hac habitasse platea dictumst. Donec ut lorem nisl.

Doe dan dit …

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam nec lobortis massa, interdum condimentum eros. Ut porttitor enim at sagittis semper. Nunc facilisis neque metus, ut maximus odio mollis fringilla. Morbi auctor dictum nisi vel placerat. Etiam imperdiet feugiat ligula. Duis posuere egestas diam, quis dapibus urna vulputate a. Nullam vitae risus sed lectus imperdiet egestas. Cras elit tellus, convallis at mauris ac, luctus tristique justo.

Nullam eu dictum velit. Etiam lacinia neque sit amet pellentesque consequat. In varius dui eu diam blandit ullamcorper. Duis hendrerit lobortis erat eu tempor. Etiam scelerisque magna id leo sagittis, a interdum mi euismod. In eget velit sagittis, tristique nisi sed, rutrum velit. In hac habitasse platea dictumst. Donec ut lorem nisl.

Valt het gemelde onder het tuchtrecht?

Valt het gemelde onder het tuchtrecht?

Alleen gedrag dat in strijd is met de Gedragscode valt onder het tuchtrecht. Het moet gaan om gedrag dat zo onfatsoenlijk is geweest dat de bankmedewerker daarvan een persoonlijk verwijt kan worden gemaakt. De Algemeen Directeur beoordeelt of daarvan sprake kan zijn geweest. Het tuchtrecht is verder niet bedoeld om zakelijke conflicten met de bank op te lossen.

Valt het gemelde onder het tuchtrecht?

Alleen gedrag dat in strijd is met de Gedragscode valt onder het tuchtrecht. Het moet gaan om gedrag dat zo onfatsoenlijk is geweest dat de bankmedewerker daarvan een persoonlijk verwijt kan worden gemaakt. De Algemeen Directeur beoordeelt of daarvan sprake kan zijn geweest. Het tuchtrecht is verder niet bedoeld om zakelijke conflicten met de bank op te lossen.

Onderzoek

Onderzoek

Als de melding aan de eisen voldoet en de gedraging onder het tuchtrecht valt, onderzoekt de Algemeen Directeur de melding. De bankmedewerker en de bank worden op de hoogte gebracht van dit onderzoek. De Algemeen Directeur vraagt informatie op bij de bank en bij de bankmedewerker. Zowel de bankmedewerker als de bank zijn verplicht mee te werken aan het onderzoek. De bankmedewerker krijgt de gelegenheid zijn kant van het verhaal te vertellen. Hij kan zich daarbij laten bijstaan.

Onderzoek

Als de melding aan de eisen voldoet en de gedraging onder het tuchtrecht valt, onderzoekt de Algemeen Directeur de melding. De bankmedewerker en de bank worden op de hoogte gebracht van dit onderzoek. De Algemeen Directeur vraagt informatie op bij de bank en bij de bankmedewerker. Zowel de bankmedewerker als de bank zijn verplicht mee te werken aan het onderzoek. De bankmedewerker krijgt de gelegenheid zijn kant van het verhaal te vertellen. Hij kan zich daarbij laten bijstaan.

Sepot

Sepot

Als de Algemeen Directeur na het onderzoek vindt dat de bankmedewerker de bankierseed en de Gedragscode niet heeft overtreden, kan hij beslissen de zaak tegen de bankmedewerker te seponeren. Dit betekent dat hij de zaak tegen de bankmedewerker niet doorzet. De Algemeen Directeur kan dit ook beslissen als hij geen aanleiding ziet om in te grijpen. Als een melder het niet eens is met deze beslissing, kan hij daarvan herziening vragen bij de Voorzitter van de Tuchtcommissie.

Sepot

Als de Algemeen Directeur na het onderzoek vindt dat de bankmedewerker de bankierseed en de Gedragscode niet heeft overtreden, kan hij beslissen de zaak tegen de bankmedewerker te seponeren. Dit betekent dat hij de zaak tegen de bankmedewerker niet doorzet. De Algemeen Directeur kan dit ook beslissen als hij geen aanleiding ziet om in te grijpen. Als een melder het niet eens is met deze beslissing, kan hij daarvan herziening vragen bij de Voorzitter van de Tuchtcommissie.

Schikking

Schikking

Als uit het onderzoek blijkt dat de bankmedewerker de bankierseed en de Gedragscode heeft overtreden, kan de Algemeen Directeur de bankmedewerker een schikking aanbieden. Dit houdt in dat de Algemeen Directeur de bankmedewerker een maatregel voorstelt, waarmee de zaak eindigt. De bankmedewerker heeft de keuze dit voorstel te accepteren of niet. Als hij het voorstel niet accepteert, wordt een klacht aan de Tuchtcommissie voorgelegd.

Schikking

Als uit het onderzoek blijkt dat de bankmedewerker de bankierseed en de Gedragscode heeft overtreden, kan de Algemeen Directeur de bankmedewerker een schikking aanbieden. Dit houdt in dat de Algemeen Directeur de bankmedewerker een maatregel voorstelt, waarmee de zaak eindigt. De bankmedewerker heeft de keuze dit voorstel te accepteren of niet. Als hij het voorstel niet accepteert, wordt een klacht aan de Tuchtcommissie voorgelegd.

Tuchtcommissie

Tuchtcommissie

De Tuchtcommissie is een onafhankelijke instantie die over de zaak beslist. Als uit onderzoek blijkt dat de bankmedewerker de bankierseed en de Gedragscode heeft geschonden, kan de Algemeen Directeur een klacht voorleggen aan de Tuchtcommissie. De Algemeen Directeur schrijft dan een klachtrapport op dat hij aan de Tuchtcommissie stuurt. De bankmedewerker mag hierop reageren. De Tuchtcommissie plant vervolgens een zitting. Op de zitting mogen de Algemeen Directeur en  de bankmedewerker hun standpunt naar voren brengen. De Tuchtcommissie doet schriftelijk uitspraak.

Tuchtcommissie

De Tuchtcommissie is een onafhankelijke instantie die over de zaak beslist. Als uit onderzoek blijkt dat de bankmedewerker de bankierseed en de Gedragscode heeft geschonden, kan de Algemeen Directeur een klacht voorleggen aan de Tuchtcommissie. De Algemeen Directeur schrijft dan een klachtrapport op dat hij aan de Tuchtcommissie stuurt. De bankmedewerker mag hierop reageren. De Tuchtcommissie plant vervolgens een zitting. Op de zitting mogen de Algemeen Directeur en  de bankmedewerker hun standpunt naar voren brengen. De Tuchtcommissie doet schriftelijk uitspraak.

CvB

Commissie van Beroep

De Commissie van Beroep is een onafhankelijke instantie die in hoger beroep over de zaak beslist. Als de Algemeen Directeur en/of de bankmedewerker het niet eens is met de uitspraak van de Tuchtcommissie, kunnen zij beroep instellen bij de Commissie  van Beroep. De Commissie van Beroep plant vervolgens een zitting. Op de zitting mogen de Algemeen Directeur en de bankmedewerker hun standpunt naar voren brengen. De Commissie van Beroep doet schriftelijk uitspraak. Deze uitspraak is definitief.

Commissie van Beroep

De Commissie van Beroep is een onafhankelijke instantie die in hoger beroep over de zaak beslist. Als de Algemeen Directeur en/of de bankmedewerker het niet eens is met de uitspraak van de Tuchtcommissie, kunnen zij beroep instellen bij de Commissie  van Beroep. De Commissie van Beroep plant vervolgens een zitting. Op de zitting mogen de Algemeen Directeur en de bankmedewerker hun standpunt naar voren brengen. De Commissie van Beroep doet schriftelijk uitspraak. Deze uitspraak is definitief.

No No Yes Yes Yes No