Questions and answers about MijnDSI for employers
A new online system always presents new questions and challenges, and the MijnDSI portal is no exception. We are experiencing some technical issues with the MijnDSI environment at the moment. We have therefore created this MijnDSI FAQ page to offer you as a professional practical tips on how to find your way in our new client environment. In it, we share some common questions by other users to help you find the answers you need.
We have written a handy user manual to help you and your colleagues quickly find your way in the new MijnDSI environment. You can download the user manual here.
If you have invited your employee(s) to participate in a DSI screening, then click here to download the user manual for screening a professional on invitation.
The questions and answers below all pertain to the new MijnDSI environment. If you cannot find your question in the list, please feel free to contact our helpdesk via firstname.lastname@example.org or contact your Screening Relations Manager Evelien Buijs via e-mail at email@example.com or call 020 53 56171.
We are aware of this problem. The cause may be that you have more than one role, for example because you are the contact person for multiple business units and/or you are both a contact person for your employer and a DSI certified professional.
Fortunately, we can re-set your password for you and/or add your double role to your profile, so that you can switch between your different roles in the future.
If this situation applies to you, please notify your relations manager Evelien Buijs via firstname.lastname@example.org, with reference to ‘re-set password for certification participant’. Please include the following details in your e-mail:
We will process your request as quickly as possible, and we will notify you once we have re-set your login details.
There is a new URL for MijnDSI. Instead of trying www.mijndsi.nl, enter www.mijn.dsi.nl for direct access.
We are aware of this problem, and are hard at work on a solution. Once we have solved the problem in the employee overview, we will post a notification on this page.
If you urgently need to know an employee’s status, we can look it up for you. Simply send an e-mail to email@example.com, with the following details:
The status indicators show the status of items as they are known to your employees. The status overview below the dashboard shows:
We are aware of this problem, and are hard at work on a solution. Once we have solved the problem with the employee overview statuses, we will post a notification on this page.
If you urgently need to know an employee’s status, we can look it up for you. Simply send an e-mail to Team Certification at firstname.lastname@example.org, with the following information:
The dots in the MijnDSI dashboard are not clickable links. We have received this question from many of our contact persons, and we have put this item on the agenda for future MijnDSI updates. Once we have addressed all of the current technical issues, we will start adding new functionalities, such as this one.
For the moment, you can find all of the desired information by clicking on the variables shown under the dots. This also allows you to filter the information in your employees overview.
The status notifications shown in the section ‘find, export, invite’ are the status of the screening. The list below explains the status notifications: