Frequently Asked Questions

We’re happy to help you

A new online system always presents new questions and challenges, and the MijnDSI portal is no exception. We have also noticed some persistent technical issues in the new MijnDSI.

We have therefore created this MijnDSI FAQ page to offer practical tips on how to find your way in our new client environment and to provide answers to some common questions about the persistent technical issues.

FAQ Financial Professionals

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FAQ employers certification

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FAQ employers screening

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Can’t find the answer to your question?

If you can’t find the answer to your question on the MijnDSI FAQ page, please feel free to contact ourhelpdesk via or call us at 020-620 12 74.

Please note that it may take some time to process your question, due to the start of the new MijnDSI portal, but we will do our utmost to help you as quickly as possible.